These Terms & Conditions  govern your access to and use of www.orisva.com operated by Orisva Healthcare.

By accessing, browsing, submitting information, or using any services offered on this Website, you expressly agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue use of the Website.

1. Scope of ORISVA Services

ORISVA is a medical tourism facilitation and coordination platform only.

ORISVA:

• Does not provide medical treatment
• Does not practice medicine
• Does not provide medical diagnosis, prescriptions, or clinical opinions
• Does not guarantee treatment results, outcomes, or recovery

ORISVA’s role is strictly limited to non-clinical support, including coordination, information sharing, and facilitation between users and independent third-party service providers.

2. No Doctor–Patient Relationship

Use of this Website or any communication with ORISVA does not create a doctor–patient relationship, medical relationship, fiduciary duty, or advisory obligation.

All medical decisions, procedures, and treatments are made solely between the patient and the licensed healthcare provider.

3. Eligibility & User Representations

By using ORISVA, you represent and warrant that:

• You are 18 years of age or older
• You have full legal capacity to enter into binding agreements
• You are using the Website voluntarily and at your own discretion
• You understand the inherent risks associated with medical treatment and international travel

4. Medical Information Disclaimer

All content, communications, estimates, opinions, or suggestions provided by ORISVA:

• Are for informational and facilitation purposes only
• Do not constitute medical advice
• May be incomplete, generalized, or subject to change

Users must independently consult qualified healthcare professionals before making any medical decisions.

5. No Guarantees or Assurances

ORISVA expressly disclaims all guarantees, including but not limited to:

• Medical success or effectiveness of treatment
• Accuracy of diagnoses or medical opinions
• Treatment timelines or recovery periods
• Visa approvals, travel clearances, or immigration outcomes
• Cost estimates or final treatment pricing

All estimates are non-binding and indicative only.

6. Third-Party Providers & Independent Responsibility

All hospitals, doctors, clinics, laboratories, airlines, hotels, and transport providers are independent third parties.

ORISVA:

• Does not control, supervise, or manage third-party providers
• Is not responsible for negligence, malpractice, misconduct, errors, omissions, or disputes
• Is not liable for clinical outcomes, complications, or dissatisfaction

Any agreement for treatment or services is strictly between the user and the third party.

7. User Obligations & Accuracy of Information

Users agree to:

• Provide accurate, complete, and truthful personal and medical information
• Disclose all relevant medical history and conditions
• Comply with hospital rules, laws, and medical instructions

ORISVA shall not be liable for consequences arising from false, incomplete, or misleading information provided by the user.

8. Payments, Fees & Financial Responsibility

• ORISVA may charge facilitation or coordination fees, disclosed in advance where applicable
• Medical costs, hospital fees, travel expenses, and accommodation charges are the sole responsibility of the user
• ORISVA is not responsible for payment disputes, chargebacks, or financial disagreements between users and third parties

9. Cancellations, Refunds & Force Majeure

• All cancellations and refunds are governed strictly by third-party provider policies
• ORISVA does not guarantee refunds under any circumstances

ORISVA shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to:

• Government actions
• Visa refusals
• Natural disasters
• Pandemics
• Airline disruptions
• Political unrest

10. Limitation of Liability

To the maximum extent permitted by law, ORISVA shall not be liable for:

• Medical complications, injury, disability, or death
• Financial losses or indirect or consequential damages
• Emotional distress or loss of opportunity
• Travel disruptions or accommodation issues

Any liability, if established, shall not exceed the amount paid to ORISVA for facilitation services, if applicable.

11. Indemnification

You agree to indemnify, defend, and hold harmless ORISVA, its directors, employees, partners, and affiliates from any claims, damages, losses, liabilities, or legal expenses arising from:

• Your use of the Website
• Medical treatment or outcomes
• Breach of these Terms
• Violation of applicable laws or third-party rights

12. Intellectual Property Rights

All content on ORISVA.com—including text, graphics, logos, layouts, and software—is the exclusive property of ORISVA.

Unauthorized reproduction, modification, distribution, or use is strictly prohibited and may result in legal action.

13. Data Protection & Confidentiality

ORISVA implements reasonable security measures to protect user data. However:

• Electronic transmission is never completely secure
• ORISVA does not guarantee absolute data security

Use of the Website is subject to ORISVA’s Privacy Policy.

14. Termination of Access

ORISVA reserves the absolute right to:

• Suspend or terminate access without prior notice
• Reject or discontinue services at its discretion

This includes cases of suspected misuse, fraud, or violation of these Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of competent courts in India, without regard to conflict-of-law principles.

16. Amendments & Updates

ORISVA may revise these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Terms.

17. Contact Information

For legal or general inquiries:

Email: info@orisva.com
Website: www.orisva.com